Privacy Policy

Emerald Coast Fabrication ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information submitted through our website, contact forms, communications, and digital platforms.

Information We Collect

When you interact with our website or contact us, we may collect:

• Name, email address, phone number, and mailing address
• Information submitted through our contact forms
• Communications sent via email or SMS
• Website usage information, including device information, traffic patterns, and analytics
• Cookies and tracking technologies, including Google Analytics

How We Use Your Information

We use your information to:

• Communicate about projects, appointments, scheduling, and updates
• Provide estimates and customer support
• Send SMS notifications and marketing messages (only if you have opted in)
• Improve our website, services, and customer experience
• Analyze website performance through Google Analytics
• Meet legal and regulatory obligations

How We Share Your Information

We do not sell or share personal information with third parties for marketing purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communications are never shared or sold to third parties or affiliates for marketing purposes.

Information may only be shared when necessary to:

• Work with trusted service providers (hosting, analytics, etc.)
• Comply with legal requirements
• Protect against fraud or security threats
• Complete services or communications you request

SMS Data Privacy

We do not sell, share, or transfer SMS consent information, mobile phone numbers, or SMS-related customer data to third parties or affiliates for marketing purposes.

Any phone numbers collected through our SMS opt-in process are used solely for the communications you have requested.

SMS Terms & Conditions

1. SMS Consent

By opting in, you consent to receive SMS communications from Emerald Coast Fabrication at the phone number you provide.

Information collected through the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you opt in, you may receive messages regarding:

• Appointment confirmations and reminders
• Project scheduling
• Installation updates
• Estimates and billing information
• Customer support
• Follow-up communications
• Internal business communications when appropriate

Example:

Hello, this is Emerald Coast Fabrication. Reply STOP to opt out of SMS messaging.

3. Message Frequency

Message frequency varies depending on your interaction with us. You may receive up to 5 SMS messages per week, depending on appointments, project updates, customer support, or promotional opt-ins.

4. Message & Data Rates

Standard message and data rates may apply based on your wireless carrier's pricing plan.

5. Opt-In

You may opt in by checking the SMS consent checkbox on our website forms.

No one is subscribed without voluntarily providing consent.

6. Opt-Out

You may opt out at any time by replying STOP to any text message.

You may also contact us directly to request removal from our messaging list.

7. Need Help?

Reply HELP to any message for assistance.

Or contact us directly:

Emerald Coast Fabrication

Phone: (850) 629-6375

Website: https://emeraldcoastfabrication.com/contact/

If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked.

8. Standard SMS Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to unsubscribe.
• Reply HELP for assistance.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.

Emerald Coast Fabrication

Phone: (850) 629-6375

Contact Page: https://emeraldcoastfabrication.com/contact/